FAQs | ID Guard

IDENTITY SECURITY

Prevent criminals from using RFID
technology to steal your identity

CREDIT CARD SECURITY

Guard against digital credit
card and identity theft

IDENTITY SECURITY

Guard against digital credit
card and identity theft

FREQUENTLY ASKED QUESTIONS

HOW LONG WILL ID GUARD PROTECT ME?

ID Guard has an infinite effective lifespan and a WARRANTY of five years.To reassure yourself that your ID Guard is working simply place it next to a card when you go to make a tap and go payment. It will prevent the reader from seeing your card and on some versions illuminate a red LED showing it is active and jamming the scanner. Remove the ID Guard and the card will be accepted instantly.

HOW MANY CREDIT AND DEBIT CARDS CAN ID GUARD PROTECT AT ANY ONE TIME?

ID Guard creates a 50mm E-Field, a sort of protective, digital perimeter which will protect about 12-15 credit or debit cards on either side of it, depending on card thickness. Simply place it behind or in between your cards. Remember not all cards have RFID chips that need protection.

WHAT ABOUT MY PASSPORT?

All new New Zealand passports and most other countries also incorporate smart card technology. Slip ID Guard inside your passport for protection against identity theft or use a ID Guard Passport Wallet.

CAN I DAMAGE MY ID Guard?

Yes. The card is waterproof and very durable but don’t bend or cut it, expose it to extreme heat, or otherwise tamper with it.

So many people I know have been defrauded or skimmed so I purchased the ID Guard products and have never been skimmed and have peace of mind. For me ID Guard is the cheapest travel insurance money can buy.

Greg, Brisbane

I’ve been the victim of credit card fraud. We were stranded without identity and money and ruined our overseas holiday. When I was shown ID Guard by a travel agent, and when I found out it also protects Passport details, I bought one straight away.

John, Sydney

My phone is close to me at all times and I’ve been told that phone produces radiation similar to that of a microwave. With Smartguard, I now feel safer carrying my phone around, as well as protecting myself from potential identity theft. One less worry in my life.